Contact Us
Get in touch with us to discuss your needs and explore collaboration opportunities. We're here to assist you and value your input.
If you have questions, concerns, or requests, please contact us at:
Get in touch with us to discuss your needs and explore collaboration opportunities. We're here to assist you and value your input.
If you have questions, concerns, or requests, please contact us at:
Got questions? We've got answers.
Which regions are available?
Guardhouse is available in USA and EU regions. You can choose your preferred region during setup to ensure data residency compliance.
Can we self-host Guardhouse?
Self-hosting is possible for the enterprise plan for companies that need compliance and specific region setup.
What's your data retention policy?
Audit logs are retained for 14 days on Startup and 30 days on Business. Enterprise includes the Business retention period, with any custom retention defined by contract.
Do you have API rate limits?
Rate limits are technical safeguards, not public commercial plan entitlements. Contact us if you have specific throughput requirements.
Can we migrate from other auth services?
Yes, migration from other auth services is free and can be done via support. We provide dedicated migration assistance to ensure a smooth transition.
What's your support response time?
Startup includes standard email support. Business includes priority support. Enterprise includes Business support plus a dedicated account manager.
