Get in touch with us to discuss your needs and explore collaboration opportunities. We're here to assist you and value your input.
If you have questions, concerns, or requests, please contact us at:
LEGIOSOFT SOLUTIONS S.L.
Calle de les Garrigues, núm. 1, Planta 5, Puerta 11, 46001 València (Valencia), Spain
Got questions? We've got answers.
Which regions are available?
Guardhouse Cloud offers a primary EU region in Madrid and a primary US region in Chicago. Enterprise adds customer-operated or LegioSoft-operated hosting, with the data location tailored to your requirements.
Can we self-host Guardhouse?
Yes. Enterprise lets your team operate Guardhouse in your chosen infrastructure and data location. LegioSoft-operated Enterprise is also available when you prefer us to run the deployment.
What's your data retention policy?
Security activity is retained for 14 days on Startup and 30 days on Business. Enterprise retention is tailored to the selected operating model and customer requirements.
Do you have API rate limits?
Guardhouse applies protective rate limits to maintain security and availability. Startup and Business have published usage allowances, while Enterprise offers tailored throughput and capacity.
Can we migrate from other auth services?
Yes. Guardhouse can review and plan a migration from another authentication service. Any hands-on migration or bulk-import scope is agreed based on the source system, password compatibility, integrations, and cutover plan.
What support is included?
Startup includes standard email support and Business adds priority support. Enterprise support and account management are tailored to your requirements and operating model.
